Enterprise Care System Reduces Escalations | NETSCOUT

Enterprise Care System reduces escalations to the network engineering team by 80% using LinkSprinter


For Memorial Hermann Health Care Systems, providing reliable network connectivity is crucial. With over 20,000 devices connected to the network at any given time, troubleshooting network problems is a top priority. The Desktop support technicians use the LinkSprinter to give valuable insights to the network that otherwise they would have to escalate to the Network Engineering team.

Watch this short video to see how this handheld tool gives a suite of key information, quickly and efficiently.

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