Unique Insights to Optimize Patient Experience in Healthcare | NETSCOUT

Unique Insights to Optimize Patient Experience in Healthcare

Holistically, Intelligently Monitor and Optimize Healthcare Systems while ensuring an enhanced patient experience through service performance assurance

Leading healthcare organizations do 4 things well when it comes to managing and keeping their complex IT services operating efficiently. When they do, the patient experience can be optimized.


Healthcare White Paper from NETSCOUT and HIMSS: Achieving Superior Service Assurance for High-Quality Patient Experience in Healthcare

From the time a patient enters a healthcare organization, a wide range of voice, video and data applications engage to help create a satisfactory patient experience, from seamless admissions and targeted treatments to smooth transitions of care and accurate billings. Consumers and clinicians want - and expect - easy access to health records and any other pertinent patient data, in all available formats and at all times. Any disruptions in network or application performance can carry serious, even critical, consequences.


Thought Leader Paper with Brian Philips, Chief Solutions Architect at NETSCOUT:

Supporting HL7 to Reduce Interoperability and IT Performance Roadblocks


Webinar Covering - HL7: On the Path to Interoperability

During this webinar, you'll hear directly from Wayne R. Kubick, CTO of HL7 International:

  • Overview of HL7 Standards
  • The role of HL7 toward achieving health data interoperability
  • How they differ and where they're used
  • Insight into how HL7 is evolving, particularly with the rapid adoption of HL7 FHIR Restful Services
  • How to leverage HL7 to uncover the full context of IT service anomalies across multiple layers which may be contributing to slow application response times and poor user experience in transmitting health contribution. That is, health information such as administrative and clinical data between hospital information systems could include:
    • Reduce time to pinpoint source of interoperability issues
    • Troubleshoot network slowdowns rapidly
    • Improve analysis of HL7 interoperability services
    • Decrease analysis time of message sender and receiver issues

Thought Leader Paper With University of Virginia Health Systems:

Learn from Leigh Williams, Administrator, Business Systems & Technology


Webinar Covering: Strategies for Managing Application Performance:

Now watch an important webinar where you’ll learn the following directly from one of your peers at the University of Virginia Health Systems:

  • The importance of generating Key Performance Indicators (KPIs) (e.g. analysis of traffic utilization, application and database servers and network errors) to manage a Healthcare IT environment
  • Why the support of both wired and wireless infrastructures in healthcare organizations is key in managing application performance
  • How wire data intelligence can provide important levels of visibility
  • How to reduce the stress and strain shadow IT puts on network performance

Thought Leader Paper With Tucson Medical Center:

Learn from Susan Snedaker, MBA, CISM, CPHIMS, CHCIO; Director of Infrastructure and Operations


Webinar Covering: Ensuring Application Reliability in a Healthcare Setting:

Now watch an important webinar where you’ll learn the following directly from one of your peers at the Tucson Medical Center:

  • Challenges and impacts of performance issues involving EMR, Radiology imaging, HL7, other healthcare applications and their interdependencies
  • A more proactive and impactful approach to achieving rapid triage and faster MTTR of patient care impacting services
  • How IP convergence traffic intelligence are providing healthcare IT organizations with greater effectiveness getting to root-cause in complex, multi-vendor wired and wireless environments