May 14, 2015
5 Tips for Better Network Troubleshooting
- Start network troubleshooting from the end-user perspective.
Typical network troubleshooting starts with a “prove it’s not the network” mantra but that doesn’t make users cheer for IT.
- Know the limits of packet capture.
Most laptops can’t capture large enough files. That means you’re looking for packets in a file that’s already got some gaps.
- DO baseline your network performance.
How can you know what’s normal or slow if you don’t baseline.
- Assess your troubleshooting toolkit.
Many organizations are using limited or outdated solutions for today’s complex networks.
- Don’t assume you need more bandwidth.
This may seem like a quick and inexpensive fix but if bandwidth isn’t the real issue, the problems aren’t resolved.