VoIP and the move towards unified communications | NETSCOUT

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VoIP and the move towards unified communications

Convergence of voice and data in the enterprise has become widely adopted as organisations move from a legacy environment with separate circuit-switched voice and packet-switched data to next generation solutions where voice and data co-exist on a single network through voice over IP (VoIP), and subsequently to unified communications. At the same time, the rapid growth of Bring Your Own Device (BYOD) provides benefits to both users and businesses but is placing increasing demands on the wireless infrastructure.

The combination of these two trends places increasing demands on both wired and wireless networks. It is creating increasing challenges for the network engineer, who has to ensure that users experience acceptable call quality whether they are using wired or wireless access while the organisation obtains the required return on their investment in a converged infrastructure.

This White Paper looks at the move to VoIP and unified communications and how to address the resulting performance issues in wired and wireless networks for an increasingly mobile workforce, as well as the potential benefits of the 802.11ac standard.


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