Datasheet: Module - Network Troubleshooting | NETSCOUT

Datasheet: Module - Select Network Troubleshooting SKU 01611 & Part Number 2666392

Provides real-time performance monitoring for enterprise networks, and applications within TruView™ and Visual Performance Manager™ with pro-active network event notifications.
Select Service Summary Key Features:
  • Improve network application performance and availability with real-time network and application performance views – no need to wait for daily reports
  • Identify faults quickly and remotely across the whole network infrastructure
  • Reduce costs with around-the-clock network application monitoring
  • Provide comprehensive fault coverage up and down the protocol stack
  • Enhance investments in existing management systems by integrating with single log-ins and event forwarding into the service desk for auto-ticket creation and launch back capabilities.
  • Forward pro-active events to third party event consolidation tools for opening trouble tickets with the correct IT staff

With 1 second monitoring and 5 second screen refresh, nothing keeps up with networks moves, adds, and changes like the Select Network Troubleshooting software module. With continuous auto-discovery of new applications, top talkers, burst analysis, and layer 1-7 visibility; Select Network Troubleshooting will allow you to see immediately any changes to the network in real-time.

Typical polling solutions are configured for 3, 5, or 15 minutes and miss valuable seconds on the network. NetFlow solutions can be exported at 1 minute intervals and collected and displayed 1 minute later. The time delay and the data delay is enough to not know what is happening when troubleshooting advanced intermittent issues in real-time.

Migrating mission critical applications to the cloud and continuously monitoring across a changing network infrastructure is a real challenge. That's why the Network Troubleshooting software module gives you a comprehensive view of network conditions and application performance visibility up and down the protocol stack. A set of time correlated views provides performance visibility from the physical layer up to the application layer, all in real-time, identifying utilization and top talkers across the network infrastructure, as well as the sources of traffic for key protocols and applications.

Select Network Troubleshooting gives up-to-the-second visibility of potential causes of performance degradation for the sites you select. (click to view larger)

Track and Manage Applications

Select Network Troubleshooting software helps you manage the applications running on your network for an immediate, Web-based view of applications, whether business critical, rogue or unauthorized traffic. The Network Troubleshooting software module also delivers a view of traffic levels from authorized applications that exceed expected levels. Once business-critical applications are determined, you can track usage levels in real-time and determine the sources of excess usage with the Top Talkers view. This helps you assign the bandwidth required to support mainstream applications while minimizing intrusion from routine Web surfing or file transfers.

Stay Current with Integrated Monitoring

Select Network Troubleshooting software is tightly integrated with other modules which provide critical performance visibility to solve application or network issues for support of your cloud and VoIP roll outs. For example, the real-time view can identify performance degradation as it is occurring. However, if there is an intermittent problem, Select Back-in-Time allows you to scroll back to find the issue easily over a two week period. With the integrated toolset, it is extremely easy to move back and forth between the tools to quickly solve the performance issues and see historical trending for those intermittent issues.

View the Protocol Stack in Real-Time

Select Network Troubleshooting software puts you in control with a live, seven layer view of the network and applications. Underlying circuit problems are simple to see, such as those tough-to-find intermittent local loop and link failures that cause so much trouble. Move up the protocol stack to see application traffic across the network.

Check Faults and Resolve Problems Fast

A series of tools provides fast verification of multiple network layers, enabling you to focus on application performance problems by isolating network and application performance issues. The network troubleshooting system sectionalizes faults rapidly, so you can call the right vendor the first time and avoid costly downtime due to finger pointing between service providers and equipment vendors. Select Network Troubleshooting software also includes simple-to-use tools, such as LMI detail views, roundtrip delay verification and virtual circuits connectivity checks, as well as on-screen status indicators for error conditions on the local loop.

The Details

Network Troubleshooting (SKU 01611) is typically sold as part of the foundation of a number of software bundles with every Analysis Service Element (ASE), OmniPoint installation, and Select Software module. Adding additional software modules allows for deeper integration with TruView and Visual Performance Manager and your service desk.

  Advanced MPLS Package
(SKU 01654)
Advance MPLS with Application Integrity
(SKU 01849)
Advanced MPLS with VoIP Integrity
(SKU 01923)
OmniPoint Element
(SKU 02224)
OmniPoint Element & VoIP
(SKU 02226)
Service Summary included
Network Troubleshooting
(SKU 01611)
Back in Time
(SKU 01612)
Class of Service
(SKU 01614)
(SKU 01837)
(SKU 01838)
Traffic Capture (optional) (SKU 01613)  
(SKU 01920)

*AppsIntegrity is the combination of AppFlows and AppSummary. AppSummary requires AppFlows.

**VoIP software module with OmniPoint only available on Analysis Service Elements

What is TruView and Visual Performance Manager?

TruView and Visual Performance Manager are flexible solutions that can scale to help the largest enterprises, carriers and managed service providers decrease the cost of performance management, increase revenue, and optimize utilization of existing assets. This is accomplished by enabling IT organizations to become a source of competitive advantage, not a cost center, by providing actionable visibility into a centralized integration point for managing applications, VoIP network and server performance across a complete network.

Software Maintenance

Each hardware ASE is managed remotely by the TruView or Visual Performance Manager. Maintenance is dependent on the software module purchased. For more detailed maintenance information, visit Inside Sales at the number below.

Professional Services

Professional services are available for installing, maintaining and customizing your solution your ASE hardware and TruView and Visual Performance Manager solution. For more detailed professional services information, visit

Ordering information

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