Business users need consistent connectivity and call quality to communicate. It doesn’t matter to the user if the VoIP service is deployed on-premise or hosted in the cloud.

Use TruView Live to measure and monitor VoIP availability and performance. Be proactive to assure connectivity for critical connections and identify potential problems before business calls are disrupted.

Constant Access to High Quality VoIP Communications

Test with a full phone call to ensure current connectivity and monitor service to the Call Manager for baseline performance metric. Receive alerts on VoIP service outages.

  Monitor

  • Availability and quality of VoIP services hosted or on-premise
  • VoIP service ability to place internal and external calls

  Method

  • Pulses act as VoIP endpoints in SIP-based VoIP system
  • Each pulse places a phone call to a specified target phone number or extension

  Measure

  • MOS
  • Loss
  • Latency
  • Jitter