AirCheck Wi-Fi Tester - Wireless Signal Tester and Wi-Fi Interference Testing Tool | NETSCOUT

AirCheck G2 Wireless Tester

The AirCheck G2 provides fast, simple, and accurate isolation and troubleshooting, thereby reducing the time to resolve wireless issues. AirCheck G2 simplifies wireless troubleshooting by providing:
  • A rugged, handheld purpose-built wireless tester supporting the latest Wi-Fi technologies (802.11a/b/g/n/ac)
  • A one-button AutoTest, which quickly provides a pass/fail indication of the wireless environment and identifies common problems
  • An instant view of test results including network availability, connectivity, utilization, security settings, rogue hunting, and interference detection
  • Connectivity to a centralized test results management platform, Link-Live, that facilitates greater job visibility, project control and fleet management for larger distributed environments
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WIRED SOLUTION COMPANION
 

Overview

Wi-Fi is a complex technology, but testing it doesn’t have to be. AirCheck G2TM Wireless tester is purpose built for the front-line IT responders dispatched to the complaints of: The Wi-Fi is not working or the Internet is down. The AirCheck G2 Wireless Tester provides fast, simple, and accurate isolation and troubleshooting, thereby reducing the time to resolution of wireless issues.

There are many variables that lead to Wi-Fi complaints, ranging from network based problems and configuration issues to environmental or client device misconfigurations. Collecting all the key pieces of information the very first time is key to every front-line IT responder to resolve any complaint.

The AirCheck G2’s intuitive user interface and management platform provides actionable intelligence to not only remove the complexity of wireless troubleshooting but also helps speed up closure of the trouble ticket. The cost of not getting the job done right the first time, leading to an escalation team visit, leads to ineffective usage of the escalation team efforts & end-user dissatisfaction due to slow problem-solving response time. AirCheck G2 provides front-line IT with complete & accurate wireless information to solve problems right the first time, instead of blindly escalating them.

Take a walk through the product now!

 

Features

What’s new in the AirCheck G2 (Second Generation) Wireless Tester

The Second Generation AirCheck G2 Wireless Tester carries on the legacy of the AirCheck Wi-Fi Tester, but now additionally offers:

  • 802.11ac 3 stream radio
  • 5” Touchscreen display
  • Ethernet tests for AP backhaul verification
  • Automatic uploads of basic connectivity tests to the Link-Live cloud service
  • Adjacent Channel Interference test in AutoTest
Touchscreen Display

The AirCheck G2 Wireless Tester has a responsive 5” touchscreen display. The home screen offers easy navigation to drill down into:

  • Networks
  • Access Points
  • Channels
  • Clients
  • Autotest
  • Ethernet Test
AutoTest

Performs the following five essential Wi-Fi tests and a pass/fail indication of the wireless environment and identifies common problems — for any level of expertise.

  • 802.11 Utilization – Reports the top three channels in each band (2.4 GHz and 5 GHz) with the highest 802.11 Wi-Fi traffic airtime utilization.
  • Non-802.11 Utilization – Reports the top three channels in each band (2.4 GHz and 5 GHz) with the highest non-802.11 airtime utilization. This indicates the presence of interference sources and high noise levels
  • Co-Channel Interference - Reports the top three channels in each band (2.4 GHz and 5 GHz) with the most APs on the same channel that exceed the minimum signal level threshold. It accounts for 40-MHz and 80-MHz channels in the 5-GHz band by counting an AP on its primary and each secondary channel. Then view a list of the APs counted for co-channel interference.
  • Adjacent Channel Interference - Reports the top three channels in the 2.4 GHz band in which APs may experience Adjacent Channel Interference. For each channel on which at least one AP is found, the Tester counts how many APs are operating on other channels that overlap with that channel. It accounts for 20-MHz and 40-MHz channels in the 2.4-GHz band. Then view a list of the APs counted for adjacent channel interference.
  • Network Quality – Verifies coverage, interference, security and ability to connect to specified networks, along with the availability of critical network services such as DHCP and connectivity to specified network targets.

Cloud Based Results Management

Link-Live Cloud Service
Once the AirCheck G2 is connected to the Link-Live Cloud service, basic network connectivity test results are automatically uploaded to the dashboard for project management and reporting. This internet-hosted service is available from anywhere at any time using any device with a browser and internet connection. It is especially useful for managers of remote teams that need visibility to test results instantly. In addition, teams that utilize the wired only companions to the AirCheck G2 such as the LinkSprinter or LinkRunner have a single dashboard system to manage results from network connectivity tests.

AirCheck G2 Manager Software
The AirCheck G2 Manager Software provides the ability to manage AirCheck G2 profiles and view detailed information on saved tests results. The AirMagnet Manager is free and available for download to any computer from the Link-Live Cloud Service.

Profiles

Easily configure, manage, and control the use of your AirCheck G2 – or an entire fleet of them - with the Profiles feature, which allows configuration of security settings, AutoTest limits, and target devices for connectivity. Name and transfer multiple profiles into AirCheck G2, as needed for different facilities. Profiles are password protected, eliminating worry about unauthorized access to your network if your AirCheck G2 is lost or stolen.

Record Session

You can easily view detailed information about networks, access points, channels, or clients on the AirCheck G2 Manager Software by viewing a saved session file. The session files will capture details including AirCheck G2 configuration, AutoTest results, lists of AP’s / clients and channel usage.

 

Networks

Quickly view all the networks present in the environment, and see critical parameters for each one including signal level, signal/noise ratio, security type, and number of access points. Find common issues such as mixed security types, poor signal coverage or lack of secondary AP coverage.

Sort or filter on any parameter. Then drill into more details for any network, including 802.11 types supported, number of connected clients, channels and more. From the network details page, drill into a list of APs or clients on the network.

Access Points

Quickly view all the APs present in the environment, and see critical parameters for each one including signal level, signal/noise ratio, security type, and channel. Find common issues such as incorrect security type, poor signal coverage or incorrect channel.

Sort or filter on any parameter. Then drill into more details for any AP, including number of connected clients, supported rates, 802.11n and 802.11ac capabilities and more. From the AP details page, drill into a list of connected clients or the channel on which the AP operates to verify any channel utilization or co-channel interference problems.

Network Connection Tests

Verify network availability and access to critical services by connecting to a network (SSID) or AP with a single touch on the Connect button. Key test steps include:

  • Associate with AP
  • Request and receive an IP address from a DHCP server
  • Ping the default gateway and DNS servers for availability
  • Perform a ping or TCP port test to up to ten network targets
  • Ongoing signal level, signal/noise ratio, and retry rate measurements

Once connected to a network, perform a roaming test to validate that roaming is enabled on the network.

Channel Utilization and Interference

Quickly determine if channels are over-utilitized with 802.11 Wi-Fi traffic and/or with non-Wi-Fi interference and noise. Devices that can cause interference include microwave ovens, wireless game controllers, Bluetooth® devices, Zigbee devices and wireless video cameras. You can also drill in to see the level of Wi-Fi traffic and interference over the last 60 seconds on a selected channel, as well as the access points and clients using this channel.

Wired Ethernet Tests

Access points must have a working backhaul connection to the network, and the AirCheck G2’s built-in Ethernet test validates that.

  • Diagnose and test Power over Ethernet (PoE), Link to the switch, DHCP, Gateway, and Internet connection.
  • Get VLAN, switch name, and port information via CDP/LLDP/EDP for your managed switches
  • Automated reporting to Link-Live Cloud Service
  • Get detailed test results sent directly to your email
Client Details

Track down rogue APs and unauthorized clients by following the real-time signal level meter and graph over time. Audible indication is provided, and the use of a USB headset for private audio is supported.

Multiple Language Support

AirCheck fully supports multiple languages including English, French, German, Spanish, Portuguese, Russian, Japanese, Simplified Chinese, Traditional Chinese and Korean. Multi-language support includes AirCheck user interface, getting started guide, user manual and supporting AirCheck Manager software, help files and user reports.

 

Models & Accessories

 
Models
Model Number/Name Description
AIRCHECK G2

AIRCHECK G2 WIRELESS TESTER. Includes soft case, AC charger, USB cable, Quick Start Guide. SEE PHOTO

AIRCHECK-G2-KIT

AIRCHECK-G2-KIT, AIRCHECK-G2 PLUS EXT-ANT-RPSMA, AUTO CHARGER, HOLSTER. Includes soft case, AC charger, USB cable, Quick Start Guide, external directional antenna, holster, automobile charger. SEE PHOTO

ACKG2-LRAT2000
NETWORK TROUBLESHOOTING KIT. Includes:
  • Aircheck G2 Wireless Tester, soft case, AC charger, USB cable, Quick Start Guide, external directional antenna, holster, automobile charger
  • LinkRunner AT 2000 tester with Li-ion battery, AC charger, IntelliTone PRO 200, Wireview Cable ID set 2-6, Large Folding Test Kit Pouch, Holster, RJ-45 coupler, LinkRunner AT Manager software CD, USB cable, Getting Started Guide, soft case
  • Deluxe duffle bag
SEE PHOTO
AIRCHECK-G2-1YS
1 Year Gold Tools Support for AIRCHECK-G2
AIRCHECK-G2-3YS
3 Year Gold Tools Support for AIRCHECK-G2
AIRCHECK-G2-KIT-1YS
1 Year Gold Tools Support for AIRCHECK-G2 KIT
AIRCHECK-G2-KIT-3YS
3 Year Gold Tools Support for AIRCHECK-G2 KIT
ACKG2-LRAT2000-1YS
1 Year Gold Tools Support for ACKG2-LRAT2000
ACKG2-LRAT2000-3YS
3 Year Gold Tools Support for ACKG2-LRAT2000
 
Accessories
Model Number/Name Description
ACKG2-HOLSTER
AIRCHECK G2 HOLSTER
ACKG2-WBP-LION
AIRCHECK G2 LITHIUM ION REPLACEMENT BATTERY
EXT-ANT-RPSMA
EXTERNAL DIRECTIONAL ANTENNA, RSMA CONNECTOR
PWR-CHARGER
AC CHARGER REPLACMENT
SOFTCASE-G2
SOFTCASE
 

Specifications

 

Environmental Specifications  

Operating temperature

32ºF to 113ºF (0ºC to +45ºC)
NOTE: The battery will not charge if the internal temperature of the tester is above 122ºF (50ºC).

Operating relative humidity (% RH without condensation)

90% (50ºF to 95ºF; 10ºC to 35ºC)
75% (95ºF to 113ºF; 35ºC to 45ºC)

Storage temperature

-4ºF to 140ºF (-20ºC to +60ºC)

Shock and vibration

1 m drop test, Random, 3.8 grms, 5 Hz-500 Hz (Class 2)

Safety

IEC 61010-1: Pollution degree 2

Altitude

4,000 m; Storage: 12,000 m

EMC

IEC 61326-1: Basic Electromagnetic Environment; CISPR 11: Group 1, Class A

   
Certifications and compliance  
Conforms to relevant European Union directives

Conforms to relevant Australian Safety and EMC standards.

Certified by CSA Group to North American safety standards.

Complies with 47 CFR Part 15 requirements of the U.S. Federal Communications Commission.

Certified by the National Agency of Telecommunications (Anatel).

Conforms to relevant South Korean EMC Standards.

Additional South Korean EMC Standards Information

Electromagnetic Compatibility. Applies to use in Korea only. Class A Equipment (Industrial Broadcasting & Communications Equipment) [1]

[1] This product meets requirements for industrial (Class A) electromagnetic wave equipment and the seller or user should take notice of it. This equipment is intended for use in business environments and is not to be used in homes.

 
General  
Dimensions

3.8 in x 7.7 in x 1.6 in (9.7 cm x 19.6 cm x 4.1 cm)

Weight

18 oz (0.51 kg)

Battery

Rechargeable lithium-ion battery pack (3.6 V, 6 Ah, 21 Wh)

Battery life

Typical operating life is 4.5 hours. Typical charge time is 7 hours.

External AC adapter/charger

AC input 85-264 Vac 47-63 Hz input power DC output 15 Vdc at 2 amps

Display

5.0 in color LCD with capacitive touch screen (480 x 800 pixels)

Keypad

1-key elastomeric (power only)

Host interface

1x micro USB Type B port

Adjunct Interface

2x USB 2.0 Type A port

Wireless antenna 3x Internal
External antenna port Input only. Reverse-polarity SMA connector.
 
Wireless  
Specification compliance

IEEE 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac

Wi-Fi Connectivity

802.11a, 802.11b, 802.11g, 802.11n, 802.11ac

Operating frequencies
NOTE: These are the center frequencies of the channels that the AirCheck G2 tester supports.

Frequencies of channels received

NOTE: The tester receives on all of the frequencies in every country.

2.4 GHz band: 2.412 – 2.484 GHz (channel 1 to channel 14)
5 GHz band: 5.170 – 5.320 GHz, 5.500 – 5.700 GHz, 5.745 – 5.825 GHz (channels
34, 36, 38, 40, 42, 44, 46, 48, 52, 56, 60, 100, 104, 108, 112, 116, 120, 124, 128, 132,
136, 140, 149, 153, 157, 161, 165)

Frequencies of channels transmitted:

NOTE: The tester transmits only on the frequencies allowed in the country where it is operating.

2.4 GHz band
802.11b: 2.412 – 2.484 GHz (channel 1 to channel 14)
802.11g/n 20 MHz BW (HT20): 2.412 – 2.472 GHz (channel 1 to channel 13)
802.11n 40 MHz BW (HT40): 2.422 – 2.462 GHz (includes all combinations of legal, bonded pairs of channels)

 

 

Documents

Data Sheets

Title/Description Download  
Datasheet: AirCheck™ G2 Wi-Fi Tester
Download PDF
998.25 KB

Application Notes

Title/Description Download  
WLAN Troubleshooting Application Note Using AirCheck Wi-Fi Tester
Troubleshooting four common wireless problems
Download PDF

Flyers

Title/Description Download  
AirCheck™ G2 Wireless Tester Flyer
Download PDF
Gold Membership for the AirCheck G2 Wireless Tester
Gold Membership is NETSCOUT's comprehensive maintenance and support program.
Download PDF
Handheld Network Test Flyer
Download PDF
457 KB
 

Case Studies

Hospital System Troubleshoots Wireless Network in Seconds with NETSCOUT’s AirCheck G2

For Houston Methodist Hospital, providing reliable wireless networks is crucial. With over 6 million square feet including 6 remote sites, troubleshooting Wi-Fi problems is a top priority. Wireless Engineers and Architects use the AirCheck G2 as one of their first response tools to validate wireless signal coverage, Wi-Fi strength, client devices, and to help locate rogue access points.

Watch the full case study here

 

Supported Adapters

The AirCheck G2 supports USB headsets. While it should be compatible with most brands, the following headsets have been tested and are confirmed to work with the AirCheck G2.  

  • Logitech ClearChat Comfort USB Headset (Model H390)
  • Koss Communications USB Headset with Microphone (Model CS95-USB)
  • iMicro USB Headset (Model IM320)
  • Microsoft LifeChat for Business (Model LX-4000)
  • Plantronics Blackwire (Model C320-M)

 

 

AirCheck G2 Certified Countries

AirCheck™ Wi-Fi Tester is a regulated test instrument and is approved for shipment and sale into the following countries:

 

Anguilla
Australia
Austria
Barbados
Belgium
Brazil
Bulgaria
Canada
Chile
China
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
French Guiana
Georgia
Germany
Greece

Guam
Haiti
Hong Kong
Hungary
Iceland
Ireland
Italy
Japan
Korea
Latvia
Liechtenstein
Lithuania
Luxembourg
Malaysia
Malta
Mexico
Netherlands
New Caledonia
New Zealand
Norway
Philippines
Poland

Portugal
Puerto Rico
Qatar
Romania
Russia
Serbia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Arab Emirates
United Kingdom
United States
Vietnam
Virgin Islands, British
Virgin Islands, U.S.

 
 

Gold Product Support

AirCheck G2 Wireless

Gold Support for your AirCheck G2 Wireless Tester allows you to make the most of your AirCheck G2 purchase while ensuring a higher return on your investment.  You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.

What do you get with Gold Support for your AirCheck G2 Wireless Tester

Ensure that you are getting the most out of your AirCheck G2 Wireless Tester with Gold Support Services.

AirCheck G2

Gold Support for your AirCheck G2 Wireless Tester allows you to make the most of your AirCheck G2 purchase while ensuring a higher return on your investment.  You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.

Repairs and loaner equipment - If your AirCheck G2 should fail, we'll deliver a loaner unit via next business day delivery to keep you up and running.  We'll repair your  AirCheck G2 and replace defective or faulty accessories at no charge, with first on bench priority, and return it to you - all shipping paid by NETSCOUT.

Access to live 24 x 7 technical support - Extend the expertise of your staff. Gold Support includes direct, immediate telephone access to our world-class Technical Assistance Center (TAC), direct access only available to Gold Members.

Accessory Replacement - Some accessories are essential to your AirCheck G2. The normal warranty on accessories is 90 days, but parts and accessories that shipped with your AirCheck G2 will be replaced free of charge with Gold Support once qualified as defective by our technical assistance center.

Software upgrades - Your AirCheck G2 will never be out of date. You'll receive all software upgrades free - the only way to keep your AirCheck G2 updated.

Unlimited access to our Knowledge Base - You'll have an open door to valuable proprietary information we've gathered from helping customers over the years. It also includes helpful technical articles written by our experts.

Member Only promotions - Your membership qualifies you for Members Only promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.

 

 

 

Reviews

See what people are saying about the AirCheck G2

"It’s my favorite WiFi diagnostics tool, hands-down. It does so many things in such a small, rugged form factor that it’s impossible not to love. As soon as I first saw it, I knew NetScout had a winner!"
READ FULL REVIEW HERE

– Devin A

“Netscout has clearly hit a home-run with the AirCheck G2. Not only is it a perfect replacement for the venerable generation 1 AirCheck, it comes packed with features that will make it the triage tool of choice for Wi-Fi professionals everywhere. In addition to the 802.11ac and touch screen functionality, Netscout raised the bar by integrating wired testing directly into the unit - a must have for not only RF Designers but Access Point installers. Couple the new features with Cloud integration and it's the perfect tool for a distributed nationwide team, or a tactical one on one engagement. The 'at a touch' insight that the AirCheck G2 brings to our team throughout all cycles of lifecycle management makes it an invaluable asset to all levels of Wi-Fi admins, engineers, and designers.
READ FULL REVIEW HERE

– Sam Clements, Mobility Practice Manager

“The G2’s biggest advantages are in its wireless capabilities, controls, and system management. While the first AirCheck topped out at 11n support, the G2 does 3x3 802.11ac to bring updated functionality for the fast-growing 11ac space…. Right now, there just isn’t a feature-for-feature equal to the AirCheck on the market, and the introduction of the G2 stretches the gap.”
READ FULL REVIEW HERE

Lee Badman, Network Engineer & Wireless Technical Lead

“The Netscout Aircheck G2 felt kind of like a “Star Trek” device for sniffing out Wi-Fi.  With just one button I could see how congested certain channels were at home.  I’ve seen smartphone apps that provide basic functionality, but not as complete as what the Aircheck G2 does.”
READ FULL REVIEW HERE

- Andy Chen, The Gadgeteer

"The AirCheck G2 is a fast, portable, and accurate way to troubleshoot wireless problems and verify on - air configuration. They are great in large stadiums during live events, where you just can't carry laptops or tablets safely.  The direction finding capability makes it incredibly simple and fast to hunt down rogue APs.  It pays for itself quickly by saving significant network engineer time to complete routine tasks.“

- Chuck Lukaszewski, VP, Wireless Strategy & Standards

“The older AirCheck was my #1 go-to tool for testing and troubleshooting Wireless LANs… now with this upgraded AirCheck G2 they have incorporated most of my list of ‘make a wish’ items into the smart, light, and fast tool. All the benefits of the old AirCheck with updated 802.11ac features and a touch-screen for increased ease of use. The new NetScout AirCheck G2 adds testing Ethernet ports, including the fantastic Link-Live that ‘self-documents’ all my tests.  These upgrades, coupled with the wired-side testing, and all tied to the Link-Live features make this my new favorite tool of choice!"

- Keith Parsons, Managing Director at Wireless LAN Professionals, Inc.

“The AirCheck has long been the go to device for quick testing and troubleshooting of wireless networks. The new G2 continues that tradition bringing a strong technical & user interface update to the product and when coupled with Link-Live increases workflow efficiencies for field technicians. By introducing Link-Live support to the AirCheck product line data from field technicians can easily and quickly be reviewed by remote architects and engineers, providing feedback prior to field technicians leaving a site.”
READ FULL REVIEW HERE

– Blake Krone, Mobility Consultant, CCIE #31229 (Wireless), CWNE #152

“Simply seeing what is nearby is cool but testing the network is where the AirCheck G2 begins to pay for itself. With the ability to associate to WPA2 Enterprise network (and all lesser options) with a great variety of EAP options the AirCheck can squash the time required to audit and test connecting to wireless networks. This is a good idea after deploying new infrastructure. ”
READ FULL REVIEW HERE

– Matt S. Principal Technologist