ClearSight™ Analyzer | Application Protocol Analysis | NETSCOUT

ClearSight™ Analyzer

Application-centric protocol analysis software that gives quick answers to application performance problems

  • Protocol analysis engine for the TruView™ Network Time Machine and the OptiView XG Network Analysis Tablet
  • Real-time application performance monitoring and protocol analysis with alarms for problem identification
  • Time-based application protocol analysis for trace files up to 4 Gigabytes to quickly identify relevant packets for the application-centric view
  • Real-time statistical analysis, bounce charts and reports for flows on single or multiple segments -  to analyze issues quickly
  • Video and voice call status, QoS analysis and playback
  • User customizable application protocol analysis report
  • Supports Wireshark® decode engine
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Overview

The award-winning ClearSight Analyzer(CSA) offers advanced application-centric performance monitoring and protocol analysis, enabling enterprise Network Administrators and Engineers to maintain, diagnose, and resolve application and network performance issues in multi-protocol network environments. The ClearSight Analyzer application protocol analysis engine supports the most commonly used protocols, and users can import Wireshark decodes to take advantage of protocol decodes contributed from the open-source community – making the ClearSight application analyzer the most versatile protocol analysis engine in the market.

"I use NETSCOUT's ClearSight Analyzer which helps me monitor and find solutions to applications that run into any issues or problems. This tool is great for troubleshooting day to day problems!"
Catherine N.
Cantrak
Toronto, ON CA

The award-winning ClearSight Analyzer(CSA) offers advanced application-centric performance monitoring and protocol analysis, enabling enterprise Network Administrators and Engineers to maintain, diagnose, and resolve application and network performance issues in multi-protocol network environments. The ClearSight application protocol analysis engine supports the most commonly used protocols, and users can import Wireshark decodes to take advantage of protocol decodes contributed from the open-source community – making the ClearSight application analyzer the most versatile protocol analysis engine in the market.

 

Features

Application-centric Protocol Analysis

Through a simple and intuitive front page, application protocol analysis engine presents a comprehensive high-level overview of health of applications on your network. From that framework, you can drill down to gain access to more detailed information. As an example, you can display all the activity for HTTP application, then drill down to see activities on each server, and further down to the server flow to observe the actual media content of the flow. This unparalleled level of control and visibility speeds time to application problem resolution and minimize overall network downtime.
 


Application Summary View

 


Ladder Chart

 


Filter

 

Time-based Trend Analysis

Time-based analysis to identify problems quickly

Analyzing large capture files can be difficult because there is just too much information to sort through. The ClearSight Analyzer application protocol analysis engine provides a time-based analysis of capture files providing detailed statistics and trending information.  You can drill down in time to look at adjacent events during the time of interest. For video and voice traffic running SIP or H.323, the application protocol analysis engine can classify the video and voice RTP streams based on their quality score, MOS or VQFactor.  It will provide detailed statistics of the SIP or H.323 call status and quality of calls. You can select one or more of the RTP streams to be extracted for detailed analysis or replay.  Additional analysis is available for HTTP, listing tables clients by server or vice-versa along with specific URLs accessed and error codes. With this analysis, users can identify the problems quickly, without drilling into packet decodes.


QoS analysis of SIP VoIP call


HTTP statistics

Trending volume of connections

Triple Play Ready

The rapid development and deployment of broadband networks implementing telephone, video streaming, and conventional data communications over common IP infrastructure presents immediate real-time challenges for service providers. The ClearSight Analyzer application protocol analysis engine provides powerful real-time and post analysis of Triple-Play networks and applications.
 

ClearSight Analyzer Triple-Play Applications

  • VoIP network troubleshooting
  • VoIP pre-deployment testing
  • Service level measurement and monitoring for IP telephony and video streaming services
  • Network baselining for network capacity planning and future investment

Understanding the usage of each application at a glance - Triple-Play usage report

The Triple-Play usage report gives a graphic view of the usage of IP phone (telephony), video streaming (entertainment), and data applications. A user can display the trend of the application distribution for a specified period of time.


  


 

 

VoIP Analysis and QoS Report

ClearSight Analyzer is an easy to use analyzer for realtime or post-capture VoIP and voice quality assessment.

 

 

- ClearSight Analyzer generates QoS report for a VoIP call simply by selecting the desired call and clicking the [Report] tab.

- The QoS report includes analysis of voice quality parameters (including packet loss, jitter, R-value, and MOS) stated as VQFactor™ and MDI for a video stream.

Content Playback

ClearSight Analyzer can recreate audio and video content from flows either during real-time monitoring or from a trace-file. In addition Exchange EMAIL, Fax over IP, Instant Messages and HTTP-base web pages can also be reconstructed. This is very valuable as proof of compliance violation or visualization of multimedia quality.

Video Playback

Email Playback

 

Replay FAX contents.
FAX contents can be exported in TIFF format if desired.


Powerful Filtering

ClearSight Analyzer supports not just simple address and protocol filters, but also filters based on application commands, IP subnets, data patterns, and other criteria.

Complex conditions can be specified with ease by freely adding and combining filter conditions using AND, OR, and NOT operators while viewing the setting panel. Once specified, a filter definition can be saved with an assigned name, and then reused at a later time for capture or trace file display.

Filtering condition can be used for packet capture, packet extraction as well as display filter during packet analysis.

 

Unique Multi-Segment Analysis

The ClearSight Analyzer's ladder views (also known as application bounce chart) reveal conversations between client and server(s) in the application command language without having to decode packets manually. This application protocol analysis engine provides an extremely powerful way to understand protocol interactions between various network elements. The ClearSight Analyzer application protocol analysis engine supports most of the commonly used capture file formats. It can take in packets captured from up to four locations of the network and merge them to provide a multi-segment ladder chart. This allows timing issue to be isolated quickly by segment for root cause analysis. Combined with the rich power decode feature of CSA, it gives network engineer and application analyst the tools to end finger pointing.


CSA-1045 Option: History Reporter, Packet Generator, and Multicast Visualization

The CSA-1045 adds three powerful features to the CSA-1000: History Reporter, Packet Generator, and Multicast Visualization.

 

Historic Reporter

The ClearSight Analyzer application protocol analysis engine provides a large inventory of standard reports in charts and tables format showing statistics and performance for network traffic, servers, and applications. CSA generates reports from real-time data or trace files. This application-centric protocol analysis software generates QoS reports for voice and video traffic, showing quantities such as jitter, latency, packet loss, MOS, J-MOS, R-value, and video quality factor. Elements of these reports can be easily combined to produce custom reports.

  • The report can be customized as required.
  • The report can be saved in html, pdf, or rtf format using the export function.
  • Trending data can be exported to CSV file for further analysis or report generation with 3rd party applications 

Click here to download reports samples.


Packet Generator

A versatile traffic generator allows you to perform network load testing and traffic reproduction testing. Two modes are supported: packet mode (in which a specified packet is sent repeatedly) or in buffer mode (in which traffic from one or more trace files are replayed on the network).
 


Multicast Visualization

The ClearSight Analyzer application protocol analysis engine has ability to analyze multicast traffic for IPTV found in many service providers today. It automatically groups Multicast stream and show server/clients for each multicast stream.
 

It provide Channel Zapping Analysis that reviews IPTV Channel Change Latency (time from channel change command arrived to current channel signal cease) , Channel Gap (time with no channel signal feed when changing channel) and Channel Overlap (noisy screen when changing channel). It also shows Client based visualization of multicast streams, showing how a user zaps several TV channels.

 

Models & Accessories

 
Models
Model Number/Name Description
CSN/CSA-1000 SUPP-MSTC
ClearSight Analyzer Software
CSN/CSA-1000 SUPP-MSTC Gold Support:
GLD-SW-10001 year of Gold Support Software Maintenance for CSA-1000
GLD-SW-1000-3YR3 years of Gold Support Software Maintenance for CSA-1000
CSN/CSA-1000CD SUPP-MSTC
ClearSight Analyzer Software on CD
CSN/CSA-1000CD SUPP-MSTC Gold Support:
GLD-SW-10001 year of Gold Support Software Maintenance for CSA-1000
GLD-SW-1000-3YR3 years of Gold Support Software Maintenance for CSA-1000
CSN/CSA-1045 SUPP-MSTC
CSA W/IP Multicast/History Rprt/Packet Gen
CSN/CSA-1045 SUPP-MSTC Gold Support:
GLD-SW-10451 year of Gold Support Services Software Maintenance for CSA-1045
GLD3-SW-10453 years of Gold Support Services Software Maintenance for CSA-1045
CSN/CSA-1045CD SUPP-MSTC
CSA W/IP Multicast/History Rprt/Packet Gen on CD
CSN/CSA-1045CD SUPP-MSTC Gold Support:
GLD-SW-10451 year of Gold Support Services Software Maintenance for CSA-1045
GLD3-SW-10453 years of Gold Support Services Software Maintenance for CSA-1045
CSN/OPT-3045 SUPP-MSTC
IP Multicast Visualization, Hist Reporter, and Packet Gen for CSA
 

Specifications

System Requirements

ItemMinimum Requirement
ComputerIndustry standard computer system (laptop or desktop), with a CD drive for software installation
ProcessorPentium 4 (or equivalent) running at 1 GHz minimum(2 GHz recommended)
RAM512 MB minimum (1 GB recommended)
2 GB minimum if running Windows Vista or Windows 7 Professional
Hard Disk Space40 GB hard drive with at least 15 GB of available space
Operating SystemMicrosoft Windows XP Home Edition with SP3. (Disable the firewall)
Microsoft Windows XP Professional with SP3. (Disable the firewall)
Microsoft Windows 7 Professional (32 and 64 bit)
Microsoft Windows 8.x Professional
Microsoft Windows 10 Professional
MonitorVGA color monitor with 1024 x 768 resolution and 16 colors
Network AdapterNetwork connection with NDIS-compliant network device driver

 

ClearSight Analyzer directly supports more than 350 protocols and the integration of WireShark decodes, now at version 1.12.3, which increases the total protocol supported to more than 1,000.  Below is just a short list of protocols supported.  The full list can be downloaded here.   

 

CategoryProtocols/Codecs Supported
Non-VoIP ApplicationsDNS, HTTP, FTP, TELNET, Citrix, POP3, SMTP, Exchange, ISAKMP, KERBEROS, MS SQL, Oracle, SMB, AIM, BOOTP, Gopher, Media Player, Napster, NETBIOS, NFS, NNTP, QuickTime, RIP, RIPNG, SNMP, TFTP, X Windows, Yahoo Messenger, MSN, Skype
VoIP ProtocolsH.323 (H.225, H.245, RAS), SIP (RFC 3261, T.38 Fax over IP), SCCP (Skinny), MEGACO/ H.248, MGCP
SIGTRANIUA: RFC 3057 ISDN UA, SUA, M2PA, M2TP, M2UA: RFC 3331, SS7 MTP2 UA, M3UA: RFC 3332, SS7 MTP3 UA, MAP, SCTP, ISUP
Media ProtocolRTP, RTCP, RTSP
Audio CodecsG.711 (μ-law and a-law), G.721, G.722, G.723 mono, G.726, G.729, GSM mono, 4-bit mono DVI 8 KHz, 11.025 KHz, 22.05 KHz, MPEG layer (I, II-TS, III, IV), iLBC, AMR (GSM, 3GPP), ASF
Supported Video CodecsH.261, H.263 (mode A and B), JPEG (411, 422, 111), MPEG4, H.264
Mobile ProtocolSupport for 3G-324M and LTE the umbrella protocol for video telephony in 3G/4G mobile networks
EOAM DecodeEthernet OAM frames in both ITU and IEEE format

 

 

Documents

Data Sheets

Title/Description Download  
ClearSight Analyzer Data Sheet
Download PDF
2.91 MB
 

MasterCare Product Support

NETSCOUT'S MasterCare Support Program for ClearSight Analyzer (CSA) ensures that you can maximize CSA to fully leverage your protocol analysis.

MasterCare Support is the only way to make the most of your purchase with the latest software releases and access to our comprehensive support resources.

What do you get with MasterCare Support for ClearSight Analyzer?


Software upgrades - Your ClearSight Analyzer software will never be out of date. You'll receive all software upgrades released during the term of your support contract - the only way to receive them and keep CSA updated. 

 

Recent Key Releases

Before v9.5

v9.5

v9.6v9.7

Release date

2014

2015

2016

Supports Windows 10 Professional 

  
Supports Windows 8.x

 
Rebrand to NETSCOUT

  
Tunnel Engine

  
Wireless LAN Traffic Support   
SSL Decode Support   
Radius Protocol Support   
Correlated filter support   
Atlas Analysis function  
Multi-segment Analysis with Remote Agent Manager  
Support Simplified Chinese Language  
Jumbo Frames Support  
T.6 Decode (part of T.38)  
3G-324M Playback & Decode  
Launching external decode engine  
Windows 7 (32 bits)  
PCAPNG for non-second timestamp  
Bug Fixes
Update Wireshark Engine Versionv1.4.2v1.8.3v1.12.3v1.12.3

Access 24 x 7 technical support - With MasterCare, you’ll minimize your downtime with total coverage of equipment and software, global, 24x7 technical assistance and complete access to our valuable knowledge base and online training modules. In addition, you’ll receive software and firmware updates at no charge for as long as your MasterCare contract is in force.

NETSCOUT’s MasterCare Support services are provided from five Technical Support Centers located around the globe for extensive technical support coverage. They are staffed with qualified support engineers who are extensively and continuously trained and certified on our products and technology and committed to quality and customer satisfaction.

Registered access to the MasterCare Portal - The MasterCare Portal was created to build the skill level and “everyday know- how” of our users, and offers many features to help you work more efficiently. It is available 24x7 and offers a vast array of information, resources, and self-help tools, including: online submission and tracking of support tickets; complete library of product documentation; white papers, technical overviews, videos and recorded training modules; and, frequently asked questions.

As a NETSCOUT'S MasterCare Support Member you will receive access to all of these critical support resources and ensure that you are getting the most out of ClearSight Analyzer.