Trusted Network Solutions Case Study AM WiFi Analyzer | NETSCOUT

Trusted Network Solutions Case Study AM WiFi Analyzer

AirMagnet WiFi Analyzer Provides Troubleshooting Solution, Accurate Reporting and Increased Clients for Network Consulting Firm

Challenge:
Trusted Network Solutions is a network and services consulting firm in Salt Lake City, Utah, servicing hundreds of clients in a variety of fields including government, healthcare, education and small business. Their clients’ productivity is highly dependent on well functioning networking systems that address a widely varying spectrum of wireless needs. With a small team and several large-scale customers, Trusted Network Solutions needed an accurate, time-efficient way to diagnose issues, suggest solutions and gain new clientele.

Results:
NETSCOUT’ AirMagnet WiFi Analyzer allowed Trusted Network Solutions’ team of engineers to quickly survey customer environments, identify any issues or rogue connectivity threats, and then devise a plan to either repair the broken parts of current systems, or analyze a better solution. Because of the instant reporting system, technicians were able to assess the environment in real time, with the client if needed. The more detailed reports and easy-to-understand data was useful in justifying new solution costs to hesitant customers.

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