Love's Travel Stops Case Study | NETSCOUT

Love's Travel Stops Case Study

NETSCOUT Helps Love’s Travel Stops Deliver Clean Places and Friendly Faces at 300+ Retail Locations Nationwide

Challenge:
Love's Travel Stops and Country Stores is a family-owned chain of more than 330 truck stops and convenience stores across 39 states. The company’s principle of "Clean Places, Friendly Faces" guides its growth and has positioned Love's at the forefront of the travel center and convenience store industry. With more than 10,000 employees nationwide, any network performance hiccup can impact the point of sale process, from the checkout counter to Love's advanced freight and truck services. The result affects worker productivity, as well as the overall customer experience, jeopardizing Love’s goal of serving the nation’s drivers with superior service and innovation.

Results:
Love's Travel Stops now uses AirMagnet Survey Pro to plan wireless network access points. The company also uses AirMagnet Spectrum XT during both planning and after installation to scan for interference. And after installation, Love's uses AirMagnet WiFi Analyzer to identify and troubleshoot performance issues beyond interference. The result helps the Love’s network team deploy wireless access points intelligently and battle outside interference from a wide range of devices—even the occasional gaming console and WiFi jammer.

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