Enterprise Care System Case Study
Enterprise Care System reduces escalations to the network engineering team by 80% using LinkSprinter
For Memorial Hermann Health Care Systems, providing reliable network connectivity is crucial. With over 20,000 devices connected to the network at any given time, troubleshooting network problems is a top priority. The Desktop support technicians use the LinkSprinter to give valuable insights to the network that otherwise they would have to escalate to the Network Engineering team.