Orange County Public Schools (OCPS)
OCPS Keeps School District IT Systems Humming with TruView
Challenge: Located in Florida, Orange County Public Schools (OCPS) is the 10th largest school district in the United States and fourth largest in Florida, with more than 22,000 teachers and administration staff serving nearly 200,000 students at 184 schools.The OCPS network services team must ensure the smooth operation of Student Information Systems (SIS) and Enterprise Resource Planning (ERP) applications that support mission critical instructional and administrative processes. The OCPS network team needed an effective way to not only identify issues and troubleshoot them more quickly, they also needed a way to monitor the network and anticipate potential issues before they occurred.
Results: TruView's ability to drill down into a flow–based analysis or packet decode of application traffic as it streams live across the OCPS network is one of the features most valued by the network services team. Using historical data for the schools' applications, network and system, the team was able to identify healthy service benchmarks they could then use to set realistic and customizable performance thresholds. Once those were established, the team began continuous bandwidth monitoring to learn which protocols or applications use the most bandwidth.