Belgium FPS Health (TruView) Case Study | NETSCOUT

Belgium FPS Health (TruView) Case Study

TruView Eases Troubleshooting Tension and Ambiguity for Belgian Federal Public Service Health

Challenge:
Federal Public Service of Health, Food Chain Safety, and Environment (FPS Health) is a federal public service of Belgium that strives to develop transparent, science-based policy to support all Belgian citizens’ health, while providing a safe food chain and better environment nationwide. FPS Health develops its applications in-house to better address the organization’s specific mission and operational needs. However, performance issues would inevitably arise. These issues, no matter how minor, were hard to troubleshoot because the most important business applications typically consist of multiple integrated data sources.

Results:
FPS Health chose TruView™ to solve its IT challenges and resolve the ambiguity associated with technical support calls. As TruView processes network performance analytics, it time-correlates the results, which helps cross-functional IT teams—such as network engineering and application development teams—work more collaboratively and solve problems faster than before without the usual finger-pointing.

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