Bealls Department Stores Case Study
Bealls Department Stores Uses NETSCOUT’ TruView For Complete Application Performance Visibility
One of America’s oldest regional family owned retailers, Bealls relies heavily on key in-store applications, business applications and a large e-commerce web presence to meet the needs of customers. Unfortunately, when network or application issues affect these systems, IT has limited insight into where or how the problems emerged. The lack of visibility makes root cause analysis difficult when attempting to isolate and remediate network or application issues. That in turn extends the time it takes to fix problems and restore performance to mitigate the impact on the business. To overcome these challenges, the company needed a comprehensive application-aware network performance monitoring solution that could provide complete visibility into all key systems and applications.
After evaluating several solutions, the company selected NETSCOUT’ TruView. It provided the most comprehensive data capture capabilities combined with a user interface that automatically correlates data so IT can instantly visualize the performance of key sites and applications across the network. When problems do emerge, the networking team can proactively address the issue before it impacts the business by isolating the problem in real-time or sending the necessary report information to the application team for remediation.